Refund & Return Policy

We do not offer returns or refunds on purchases. All sales are final.

Please carefully review your order details before completing your purchase. We encourage you to contact us if you have any questions about a product, its condition, size, or specifications before placing your order.

Damages and Issues

Please inspect your order upon reception. If your item arrives damaged, defective, or you receive the wrong item, please contact us at rustandwool@gmail.com as soon as possible so we can review the issue and determine the appropriate resolution.

When contacting us about a damaged, defective, or incorrect item, please include your order number and clear photos of the item and its packaging.

Exceptions

Because all sales are final, we generally do not accept returns or exchanges for reasons such as change of mind, incorrect selection, or simply no longer wanting the item.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us and we will review the situation on a case-by-case basis.

Questions

If you have any questions about our policy or a specific item before purchasing, please contact us at rustandwool@gmail.com.